Agreements

• Terms and Сonditions
• AML/KYC policy
• Privacy policy
• Web browser cookies
• US Citizens

The Agreements defines the terms of service SuperChange services automated electronic exchange of currencies. Use of services of service SuperChange means the full consent of the client with the given Agreements. In case of disagreement with the Agreements, the client has no right to make operation of an exchange in service SuperChange.

• The client confirms that he has the full right to dispose of the funds in his account.
• The client confirms taht funds used for payment transactions must not be restricted or otherwise prohibited by all applicable anti money laundering laws and regulations.
• The client confirms that all the actions that he performs are legitimacy and do not violate any applicable local and international laws.
• SuperChange exchange service provides its clients only automated electronic exchange between: Perfect Money USD, Perfect Money EUR, Volet USD, Volet EUR, Payeer USD, USDT TRC20, USDT BEP20, USDT ERC20, Paxos USDP, USDC ERC20, TUSD, DAI, BNB, BitCoin BTC, ETH, LiteCoin LTC, Dash DSH, Zcash ZEC, BitCoin Cash BCHN, DogeCoin DOGE, Tron TRX, at the rates and exchange conditions set by the service for the client.
• There are two types of exchanges: General and Discount Exchange, in which the size of discount depends on the amount of money that you purchased in the past on this client account.
• Service reserves the right to request identification document of the user to complete transaction, in case of suspicion in washing up of dirty (stolen) money.
• SuperChange service is not responsible and does not cover losses caused by incorrect (unauthorized) use the service, as well as errors committed by the client in completing the forms of exchange, which could result in the transfer of funds to the wrong account.
• SuperChange service is not responsible and does not cover losses, lost profits and other costs of the Client resulting from a change in the exchange rate difference or the time of the exchange operation.
• SuperChange service is not responsible and does not cover losses, lost profits and other costs of the Client resulting from delays in crediting (non-crediting) funds to the Client’s virtual account belonging to the custodial wallet or service.
• SuperChange service is not a party in the relationship between the sender and receiver, and may not be the guarantor of the transactions between the sender and recipient of funds.
• The service completes the exchange only after receiving funds from the client to the service account with the required number of confirmations.
• The exchange transaction is considered completed from the moment when the service transfers funds to the client.
• Exchange operation is automatic (semiautomatic or manual) exchange and a one-time transaction. Returning transferred funds after the exchange is not possible.
• If it is impossible to complete the payment automatically (no connection to the billing system, not received a confirmation of the payment system of payment, etc.), the exchange will be completed within 24 business hours or funds will be returned minus payment system fee.
• If the client will send the funds from the account that was not specified in the exchange order, the service has the right to return funds to the sender minus payment system fee.
• In the case of receipt of funds from the client in a period longer than 20 minutes since the exchange order creation, the service has the right to return funds to the sender minus payment system fee.
• Service reserves the right to permanently retain the funds transferred to it from a client, had attempted any attack on the server, as well as any attempt to hacking and fraud scripts on this site.
• Receipt of amount less than minimum amount of exchange will be considered as a donation to service.
• Service has the right to recalculate the fixed order exchange rate in the case of a strong fluctuations (more than 1%) in the value of currencies or to cancel the exchange.
• Service has the right to refuse exchange or to block the user's account for exchange rules violation or for other reasons.
• Use of Service for carrying out of roguish and illegal operations is forbidden. Using Service, the client agrees that any attempt of an exchange of the roguish capital will have suit on all severity of the law.
AML/KYC policy
• In order to counteract the legalization of proceeds from crime and the financing of terrorism, the service conducts AML checks of transactions received from clients both on its own and using third-party specialized services. If a transaction with a general High Risk 70% or individual High Risk components is detected, such as: Scam, Stolen, Dark Service, Dark Market, Illegal Service, Gambling, Exchange Fraudulent, Mixer, Ransom, Sanctions, etc., the service has the right:
• suspend the exchange operation until the identity of the sender is fully clarified (KYC verification), including: a passport photo, a selfie with a passport and a sheet on which today's date and signature will be written by hand, video confirmation of the transfer from the user's wallet. If necessary, request additional information;
• send funds back to the sender within 24 hours with transaction fee deduction, after confirming the account details for the return;
Privacy policy
• All information (e-mail, account numbers, IP, etc.) provided by the client in transaction is confidential and should not be disclosed to third parties, except in the following situations: at the request of law enforcement authorities, by court order, at the request of the Administration of one of the payment systems.
• All information is stored on physically secured dedicated servers, and protected by computer safeguards such as firewalls and data encryption.
• Service may use client personal information to: provide the services and customer support by request, process transactions and send notices about transactions, resolve disputes and troubleshoot problems, etc.
Web browser cookies
• Service can use "cookies" for more convenient use by the customer of the service the next time the site is visited.
• Using the SuperChange service, the client agrees to use and store cookies on the client's device. The client can view the service website without using cookies, but some features of the service will be limited.
• The client can disable the saving of cookies on their device by selecting the option "not to accept cookies" in their browser settings. It should be remembered that most browsers accept cookies automatically.
US Citizens
• Service is not provided to US citizens and residents based in the United States of the America, Puerto Rico, American Samoa, Virgin Islands (US), American Samoa, Guam, Northern Mariana Islands (This includes US citizens residing overseas).

The service reserves the right at any time to modify this Agreement.